Return and Refund Policy

We want you to love your purchase. If you’re not completely satisfied, we’re happy to help with returns or refunds.

Returns
✅ Eligibility:

Items must be unused, unwashed, and in original packaging with tags.

Return within [30] days of delivery 

📦 How to Return:

Request a return via [invoicing@singlebedset.com].

Pack the item securely and include the original receipt or order number.

Ship to our return center (address provided upon approval).

🚚 Return Shipping:

Customer pays return shipping unless the return is due to our error (e.g., wrong/damaged item).

For faster processing, we recommend using a trackable shipping method.

Refunds
💳 Processing Time:

Once your package reaches us, please allow 7-14 business days (depending on peak times) for your return to be processed. If your return does not meet the conditions listed, the package will be sent back to you at your own expense. When your return has been accepted, your refund will be issued and you will receive a confirmation email.

Original payment method will be credited (excludes return shipping costs).

⚠️ Non-Returnable Items:

Final sale items：

Used, damaged, or altered merchandise.

Exchanges
🔄 Need a different size/color?

Start a return for the original item and place a new order for the desired product.

Damaged or Defective Items?
🔧 Contact us within [7] days of delivery for a free replacement or refund. Include photos of the issue.

We’re available to support you via

Email: invoicing@singlebedset.com

We strive to respond to your questions within 24 hours.

Operation Days & Hours:

Monday - Friday : 8am - 18pm EST

Now available in English.